There are two ways to change the password on your account.
If not logged in to your account
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- You can reset your password by going to the login page. Select "Forgot Password" on the login screen of your Liberty App.
- You will be taken to a new screen to enter your "email address". Please enter the email address associated with your Liberty App Account. Select "Request Reset Link".
- In your email you will receive an email with a link inside that will allow you to reset your password.
- You can reset your password by going to the login page. Select "Forgot Password" on the login screen of your Liberty App.
Logged into your account
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- While logged in to your Liberty App Account, locate your navigation bar.
- On your desktop computer, this will be on the left hand side of the screen below the Liberty Logo.
- On your mobile phone, you will see three parallel lines (know as a "hamburger menu") to the right of the Liberty Logo at the top of your screen click on that to open your navigation bar.
- Under your personal settings to manage your account is where you can update your password.
- On your desktop computer, down at the bottom of the screen on the left hand side you will see your name. Click on that to access manager your account.
- On your mobile phone, under your avatar icon & name you will see "Manage Account"
- On your desktop computer, down at the bottom of the screen on the left hand side you will see your name. Click on that to access manager your account.
- Then select "Reset Password". Enter in a new password & select "Update Password" to complete your password reset.
** IMPORTANT NOTE: The "Change Passcode" option is for your wallet encryption passcode & requires your 12 word recovery phrase to update. This passcode is used for any transaction with your digital rewards and should be a different passcode than your Liberty App Account. Please see here for more information How to change "Wallet Encryption Passcode"?
- While logged in to your Liberty App Account, locate your navigation bar.